Privacy Policy

Last Updated: July 3, 2026

1. About This Notice

Jiyu Machinery Manufacturing Factory ("Jiyu Machinery," "we," "us," or "our") was established in 2021 and is headquartered in Renze District, Xingtai City, Hebei Province, China. We are a B2B machinery manufacturer specializing in food machinery and related equipment, serving customers worldwide.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our websites at jiyufoodmachinery.com and jiyumachiner.com (collectively, the "Sites"), or when you submit an inquiry, contact us, or otherwise interact with us.

By accessing or using our Sites, you agree to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our Sites.

2. Personal Information We Collect

Personal information refers to any information that relates to an identified or identifiable natural person. We collect the following categories of personal information:

2.1 Information You Provide to Us

When you submit an inquiry form, contact us, or otherwise communicate with us through our Sites, we may collect:

• Contact Information: Your name, email address, phone number, and company name.
• Inquiry Details: The content of your message, including the products you are interested in, your requirements, and any other information you choose to provide.
• Communication Records: Records of your correspondence with us, including emails and messages submitted through our contact forms.

2.2 Information We Collect Automatically

When you visit our Sites, we automatically collect certain technical and usage information:

• Device and Browser Information: IP address, browser type and version, operating system, screen resolution, and device type.
• Usage Information: Pages visited, time spent on pages, pages referring you to our Sites, and the dates and times of your visits.
• Server Logs: Our servers automatically log standard technical information when you access our Sites, including your IP address, access time, requested URL, and response status.

2.3 Information Collected Through Cookies

We use cookies and similar technologies to enhance your browsing experience, remember your language and region preferences, and analyze how our Sites are used. For detailed information about the cookies we use, please refer to our Cookie Policy.

3. How We Use Your Personal Information

We use the personal information we collect for the following purposes:

1. Processing Inquiries and Providing Services: To process and respond to your inquiries, provide product information, prepare quotations, and fulfill your requests for products or services.
2. Customer Communication: To communicate with you about your inquiries, provide customer support, and send you important updates about your orders or transactions.
3. Product and Service Improvement: To understand how visitors use our Sites, identify trends, and improve our products, services, and website functionality.
4. Marketing and Promotional Activities: To send you information about our products, promotions, and company news, where you have provided your consent or where otherwise permitted by applicable law. You may opt out of marketing communications at any time.
5. Security and Fraud Prevention: To protect the security and integrity of our Sites, detect and prevent fraud, abuse, and technical issues, and verify the identity of our users.
6. Legal Compliance: To comply with applicable laws, regulations, legal processes, and government requests, and to enforce our terms and conditions.

4. How to Access and Control Your Personal Information

Depending on applicable law, you may have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions under applicable law.
• Withdrawal of Consent: Where we process your personal information based on your consent, you may withdraw that consent at any time.
• Data Portability: You may request that we provide your personal information in a structured, machine-readable format or transmit it to a third party.
• Objection: You may object to our processing of your personal information for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us at njq2026@outlook.com. We will respond to your request within a reasonable timeframe, in accordance with applicable law.

5. Sharing Your Personal Information

We do not sell your personal information. We may share your personal information in the following circumstances:

5.1 Service Providers

We may share your personal information with third-party service providers who perform services on our behalf, such as:

• Email and communication service providers;
• Web hosting and cloud infrastructure providers;
• Analytics and website performance monitoring services;
• Customer relationship management (CRM) tools.

These service providers are contractually obligated to protect your personal information and may only use it for the purposes for which they were engaged.

5.2 Legal Requirements

We may disclose your personal information if required to do so by law, regulation, legal process, or government request, or if we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, or to prevent fraud or illegal activity.

5.3 Business Transfers

If we are involved in a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Sites of any change in ownership or control of your personal information.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Specifically:

• Inquiry and Contact Information: We retain inquiry and contact form submissions for up to 5 years after your last interaction with us, to facilitate ongoing business relationships and customer service.
• Server Logs: We retain server log data for up to 12 months for security and analytics purposes.
• Marketing Data: If you opt in to receive marketing communications, we retain your marketing preferences until you opt out.

After the applicable retention period, we will either delete or anonymize your personal information.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmitted between your browser and our servers;
• Secure password storage using industry-standard hashing algorithms;
• Regular security assessments and updates to our systems;
• Access controls limiting personal information access to authorized personnel only;
• Firewall and intrusion detection systems to protect against unauthorized access.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

8. Children's Privacy

Our Sites are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe we have collected personal information from a child under 16, please contact us at njq2026@outlook.com, and we will take steps to delete such information.

9. International Data Transfer

Jiyu Machinery is based in China. When you use our Sites or submit inquiries from outside China, your personal information may be transferred to and processed in China. By using our Sites and submitting your personal information, you consent to this transfer and processing.

We take reasonable steps to ensure that your personal information is adequately protected in accordance with this Privacy Policy and applicable data protection laws, regardless of where it is processed.

10. Changes to This Notice

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page and updating the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

11. Our Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at: